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 The Help Centre & Northumberland Community Legal Centre The Help Centre & Northumberland Community Legal Centre
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Services are free and confidential

Walk-ins are welcome. Toll-free calling is available, and collect calls are accepted by either agency.

The Help Centre:

905-372-2646 or 1-888-698-3382

The Northumberland
Communty Legal Centre:

905-373-4464 or 1-800-850-7882

 

Frequently Asked Questions - Worker's Compensation

Our frequently asked questions are grouped into eight sections:

Note

It is always important to know what the “date of injury” is, because the benefits available to the worker will vary depending on that date.

Reminder

It is ALWAYS important to determine if there has been a decision made by the Board and what appeal deadline is running. Appeal deadlines are set out in the correspondence from the Board – 30 days from the date of the decision for return to work or Labour Market Re-entry issues; 6 months from the date of the decision for all other types of issues.

If the injured worker has to order their file from the WSIB (eg. when more medical information is needed), the MPP offices are usually very helpful in getting access fairly quickly.

Resources

  • The WSIB’s Operational Policies are on line at www.wsib.on.ca, along with documents called “Adjudication Support Documents” – just scroll down the left side on the home page. These documents are helpful in understanding how the Board will handle any given situation.
  • The Workplace Safety and Insurance Appeals Tribunal’s website has practice directions and other helpful material at www.wsiat.on.ca
  • The Office of the Worker Advisor
  • The Fair Practices Commission

 

 

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Sponsored by Legal Aid Ontario Sponsored by Northumberland United Way Sponsored by the Trillium Foundation The Help Centre and Northumberland Community Legal Centre